The key terms
- Your paid membership continues and renews automatically every year until you cancel.
- Paid plans start with a 7-day free trial. Unless you cancel during the trial, we charge the yearly price shown at checkout when the trial ends, and again on the same date each year.
- We charge the payment method you gave at checkout. Taxes are added or included where required.
- Cancel any time online from your account page. Cancelling stops the next renewal; you keep access until the end of the period you have paid for.
- We email you 1 to 3 days before your free trial ends, and about a month before each yearly renewal, with the date and the amount.
- Full refund of your first charge if you ask within 30 days.
Current yearly prices
The amount you will be charged is the one shown at checkout for your country. Our current list prices are:
| Currency | Standard | Family |
|---|---|---|
| USD | $59 / year | $99 / year |
| CAD | CA$79 / year | CA$129 / year |
| GBP | £45 / year | £75 / year |
| EUR | €55 / year | €89 / year |
| AUD | A$89 / year | A$149 / year |
| NZD | NZ$95 / year | NZ$159 / year |
| SGD | S$79 / year | S$129 / year |
| AED | AED 219 / year | AED 369 / year |
How to cancel
- Log in with your email address.
- Go to your account page, choose Manage billing, then Manage membership.
- This opens our secure billing page, run by Stripe. Choose Cancel plan and confirm.
You will get an email confirming the cancellation. If you would rather not do it yourself, email hello@homewardfares.com from the address on your account and we will cancel for you.
Renewal reminders
About a month before each yearly renewal (between 15 and 45 days before it) we email you with the renewal date, the amount, and how to cancel. If you are on a free trial, we also email you 1 to 3 days before it ends, so you can cancel before the first charge. If the price is going to change, we tell you at least 30 days before the renewal it applies to.
Changes to your plan
To switch between Standard and Family, email us and we will make the change for you. The billing page lets you cancel, update your card and see invoices, but it does not switch plans. We will tell you about any difference in price before we make the change.
Failed payments
If a renewal payment fails, we and Stripe will email you and retry for a short period. Your alerts keep coming while we sort it out. If the payment still cannot be taken, your membership moves to the Free plan.
Your consent
At checkout, before you pay or start a trial, we show these key terms and ask you to agree to them separately. We keep a record of that consent and send you an email confirming the price, the renewal terms, your trial end date and how to cancel.